Tuesday, June 09, 2009

iPhone 3GS is shiny, but I'm not upgrading yet

And my number one reason: AT&T sucks for service, in all areas—coverage, support, pricing, philosophy, features.

This article from Tech Crunch sums it up nicely.

Why The iPhone 3G S May Be A Sucker’s Bet Right Now

Excerpt, emphasis added:

There are no shortage of AT&T iPhone customers who are pissed off at the company. Not only is their service sketchy at best in many places (I have spotty service in San Francisco, but it was much worse when I was in NYC this past week), but they do things like delay the roll out of features that the rest of the world is getting because they have other providers. And they do things like block the Sling player app from streaming over 3G on just the iPhone, while it works fine on other phones. And they rip us off with text messages (as do other carriers, though AT&T was particularly bad when moving from the original iPhone to the iPhone 3G). The list goes on.

Why this matters is that the dislike of AT&T, mixed with a not huge update to the iPhone and a higher subsidized price could be a perfect storm for users that normally would upgrade, not to.
Word.

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