Monday, July 28, 2008

MobileMe still frakked, but now Apple admits it

For friends and readers curious and/or still frustrated over the clusterfck and failure of the Dot Mac transition and MobileMe launch, there are several articles this morning regarding updates from Apple.

It seems that the hundreds of thousands of angry posts on Apple's (and other) discussion boards have finally hit a point home to Apple: they need to communicate to their customers, particularly the customers they are failing, what the heck is going on.

Apple has now admitted that there are some problems, and some other serious problems, but they promise it is getting better, and--a first for Apple-- are taking steps to keep people informed.

Apple has launched it's own "blog" of sorts with updates regarding the functionality of MobileMe. The page is basically just one poor Apple soul who has been tasked with updating the blog at least every other day with what's finally working and what still isn't.

The Mobile Me Status Page

MobileMe news roundup (all short pieces reporting much of the same things):
Wired News: Apple Opens Up About MobileMe Mishap
BetaNews: Apple: Oops, some MobileMe e-mail lost forever
PC World: Apple Begins Opening Up About MobileMe Problems
The New York Times: We’re Really Sorry, Says Apple, Really We Are

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